AIS Business, a leading provider of digital infrastructure and intelligent technology for enterprises, together with Microsoft Thailand announced the launch of the “AI Ready for SMEs” initiative. Designed to comprehensively support Thai entrepreneurs, the project features specially tailored packages for SMEs, nationwide roadshows to improve solution accessibility, and the development of pre-built AI Agent Templates.
The initiative also aims to empower and elevate Thailand’s SME sector, which comprises over 3.13 million enterprises—representing 99.6% of all businesses in the country. As the cornerstone of the nation’s economy, helping these businesses adopt Artificial Intelligence (AI) securely, efficiently, and practically will enhance their long-term competitiveness and sustainable growth.
Mr. Phupa Akavipat, Chief Enterprise Business Officer, Advanced Info Service Public Company Limited (AIS, SET: ADVANC), spoke about this collaboration: “As Thailand’s National Digital Infrastructure provider, AIS is committed to elevating the capabilities of Thai businesses through our comprehensive digital network and services. This supports the transition into the digital and AI era, particularly for SMEs, which are vital engines of the Thai economy in terms of revenue generation, employment, and GDP. Previously, AIS Business has continuously developed solutions and forged partnerships to help Thai SMEs adapt and thrive amidst rapid technological shifts and intense competition.
This partnership between AIS Business and Microsoft represents another milestone, combining our intelligent network with world-class AI technology to deliver Smart Solutions for Thai SMEs. We aim to make AI accessible, practical, and highly effective for businesses of all sizes through dedicated SME packages. Furthermore, our upcoming workshops and enablement programs will provide practical, hands-on guidance to help SMEs successfully implement AI and build long-term competitive advantages.”
The “AI Ready for SMEs” initiative is driven by three core pillars designed to provide access to solutions, develop essential skills, and foster AI innovation for Thai SMEs:
1. Comprehensive Packages Tailored for SMEs: Designed to help businesses easily and cost-effectively unlock the power of AI.
- AIS “SME AI Ready” packages are now integrated with the capabilities of Microsoft 365 and Copilot. This is supported by the AIS Service Desk, a dedicated after-sales service team of experts available 24/7 via the Hotline 1740, ensuring SMEs can transition to AI smoothly, safely, and with maximum efficiency.
- Special Offer! The first 1,000 customers who subscribe to the “Copilot” package will receive free access to a Copilot workshop. Additionally, customers subscribing to 10 licenses or more will receive a free, private on-site training session at their office to help customize AI usage to their specific business needs.
2. Nationwide AI Upskilling for SMEs: AIS and Microsoft will co-host a series of educational roadshows across Bangkok and key economic provinces, spanning 7 regions nationwide. The program aims to train over 700 SME entrepreneurs on AI capabilities by the end of 2026. Furthermore, to expand learning opportunities, Microsoft is bringing its Microsoft Elevate training curriculum to AIS’s online platform, allowing SMEs to learn and develop skills at their own pace.
3. SME AI Agents, Ready-to-Use AI Solutions: To address practical business needs, the initiative introduces AI Agent Templates to be used on Copilot that allow SMEs to build and customize agents for specific business functions. This starts with the Business Assistant AI solution, which provides any business owners with precise insights and recommendations to boost efficiency. Future plan include expanding templates to other functions like Human Resources (HR) and Finance, as well as developing specialized AI Agents for vertical industries, such as smart manufacturing, to continuously drive digital transformation.
Mr. Dhanawat Suthumpun, Managing Director, Microsoft Thailand and Emerging Markets, said: “SMEs are a vital foundation of Thailand’s economy and a key driver of the country’s growth. For many small businesses, digital transformation has been held back by limitations in skills, talent, and budget. In the age of AI, however, these barriers are being significantly reduced, enabling SMEs to adopt technology more easily, improve efficiency, lower costs, make smarter decisions, and achieve tangible growth. Competitive advantage is no longer defined by the size of an organization, but by how quickly it can adapt and turn technology into real impact.
For Thai SMEs, AI presents a powerful opportunity to boost productivity, drive innovation, and unlock new avenues for growth. Microsoft believes our collaboration with AIS Business will help Thai entrepreneurs access the technology, skills, and support they need to turn potential into measurable outcomes and grow with confidence in this new era.”
Mr. Supree Thongpetch, President of the Thai Small and Medium Enterprises Council, said: “As a key organization driving the competitiveness and sustainable growth of Thai entrepreneurs, Thai SMEs Council recognizes the importance of integrating AI into SME business operations to improve efficiency, enhance competitiveness, and strengthen the country’s economic foundation. The ‘AI Ready for SMEs’ initiative by AIS Business and Microsoft is a significant step forward. It allows SMEs to access and benefit from AI in a tangible, safe, and convenient way, supported by continuous skill development. This project helps bridge the technology gap, opens new business opportunities, and empowers Thai SMEs to compete on an international level.”
The “AI Ready for SMEs” initiative services and packages will be available from mid-June to September 2026.