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Home»Explore industries/sectors»Banking»Lloyds Bank u-turn after Norfolk anger over cheque deposits
Banking

Lloyds Bank u-turn after Norfolk anger over cheque deposits

By IslaJuly 1, 20262 Mins Read
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MPs have welcomed the decision by Lloyds Banking Group after pressure from a cross-party group of more than 120 members of parliament, including seven from Norfolk.

Lloyds stopped accepting the cheque deposits in December – a move which had triggered criticism.

Age UK research shows about half of people aged 65 and over still use cheques and, given the demographics of Norfolk, county politicians said Lloyds’ decision was having a particular impact on those people.

Lloyds has now said it will seek to restore cheque deposit services at post offices and banking hubs until the end of 2030.

Norwich North MP Alice Macdonald (Image: Roger Harris / UK Parliament)

Norwich North Labour MP Alice Macdonald, one of those who signed the letter following the closure of the Lloyds branch in Aylsham Road, said: “This is a real step forward for customers who still need to deposit cheques locally.

“Post Offices are a lifeline for people across Norwich North.

“With the last high-street bank branch in Norwich North gone, they’re often the only place many residents can still access face-to-face banking.”

The change is dependent on Lloyds reaching a commercial agreement with the Post Office.

Terry Jermy, Labour MP for South West Norfolk, was another who signed the letter, along with Conservatives George Freeman (Mid Norfolk) and Jerome Mayhew (Broadland and Fakenham), Labour MPs Ben Goldsborough (South Norfolk) and Clive Lewis (Norwich South) and Green Adrian Ramsay (Waveney Valley).

South West Norfolk MP Terry Jermy (Image: Terry Jermy)

Mr Jermy said: “This decision by Lloyds Banking Group is a welcome step forward for customers who need to deposit cheques locally. In rural areas, access to banking services is vital.”

A Lloyds Banking Group spokeswoman said, while only 0.1pc of personal payments were made by cheque, it understood some customers valued being able to deposit them at post offices.

She said: “Cheque use continues to decline and most of our customers deposit them through our app, at our branches and via our freepost option.

“While these services are working well, with many customers choosing these quicker, more convenient options, we recognise some customers want greater choice and we’re working to make cheque deposits available through the Post Office and banking hubs, until 2030.”





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