Update May 06, 10.05 AM
KLM has decided to cancel flights to Dubai, Riyadh and Dammam up to and including June 28.
Update April 29, 7.15 PM
KLM has decided to cancel flights to Dubai up to and including June 22.
The situation regarding flights to Riyadh and Dammam remains unchanged; these flights have been canceled up to and including June 14.
Update April 21, 9.45 AM
KLM has decided to cancel flights to and from Riyadh and Dammam up to and including June 14. Despite recent reporting about the situation in the Middle East, the current circumstances in the region still bring uncertainties. To provide clarity and certainty to travellers scheduled to fly to Riyadh and Dammam in the coming weeks, the cancellations have been extended.
For Dubai, the situation remains unchanged from previous communications: flights to and from Dubai will remain cancelled up to and including June 14.
Update April 16, 3.40 PM
KLM has made a number of adjustments to its flight schedule for the coming month. This concerns a limited number of flights within Europe that, due to rising kerosene costs, are currently no longer financially viable to operate. There is no kerosene shortage. KLM will operate 80 fewer return flights to and from Schiphol, which is less than 1% of its European flights during that period.
Passengers affected by these changes will be rebooked onto the next available flight. As these are destinations KLM serves multiple times a day — such as London and Düsseldorf — travellers can usually be accommodated quickly.
KLM expects a busy May holiday period and is making sure passengers can travel to their holiday destinations as planned.
Update April 9, 7.00 PM
KLM has decided to cancel flights to and from Dubai until June 14. Despite recent reporting about the situation in the Middle East, the current circumstances in the region still bring uncertainties. To provide clarity and certainty to travellers scheduled to fly to Dubai in the coming weeks, the cancellations have been extended by one month.
As previously announced, we will not operate flights to Riyadh and Dammam until at least 16 May.
Update March 19, 2.15 PM
Due to the ongoing geopolitical unrest in the Middle East, KLM has decided to cancel all flights to and from Dubai, Riyadh and Dammam until 16 May.
The safety of our passengers and crew is always our top priority. We understand that this decision has a significant impact on our travelers and are doing everything possible to keep them well informed. Passengers whose flights have been cancelled will be notified personally. They can change their flight or request a refund on the KLM website.
We continue to closely monitor the situation and remain in contact with the relevant authorities.
Update March 12, 3.10 PM
KLM’s Boeing 787, which had been at Dubai Airport since Saturday, 28 February, is currently en route to the Netherlands. KLM carefully assessed how this flight could be operated safely. Due to the security situation, additional measures were taken to ensure the safety of the flight. The airline would have preferred to carry passengers, but this was not deemed responsible at this time. KLM remains available to assist with the repatriation of stranded passengers; this is coordinated with the Ministry of Foreign Affairs.
Update March 12, 2:00 PM
Due to the ongoing geopolitical unrest in the Middle East, KLM has decided to cancel all flights to Riyadh and Dammam through 28 March.
The safety of our passengers and crew is always our top priority. We understand that this decision has a significant impact on our travelers and are doing everything possible to keep them well informed. Passengers whose flights have been cancelled will be notified and can rebook their tickets free of charge or request a refund via My Trip.
We continue to closely monitor the situation and remain in contact with the relevant authorities. As soon as there is any new information regarding the resumption of flights, we will inform our passengers immediately.
KLM remains available for the repatriation of stranded travelers. This is coordinated by the Ministry of Foreign Affairs.
Update March 12, 10:00 AM
KLM will not operate flights to Riyadh and Dammam up to and including Saturday 14 March. We are closely monitoring developments.
Update March 11, 12:10 AM
Due to ongoing unrest in the Middle East, KLM will also not be flying to Riyadh and Dammam up to and including Thursday, March 12. We are closely monitoring the situation.
Update March 11, 11:10 AM
Due to ongoing unrest in the Middle East, KLM has decided to cancel all flights to Dubai up to and including March 28. The safety of our passengers and crew is always our top priority. We understand that this decision has a significant impact on our travelers and are doing everything possible to keep them well informed. Passengers whose flights have been cancelled will be notified and can rebook their tickets free of charge or request a refund via My Trip.
We continue to closely monitor the situation and remain in contact with the relevant authorities. As soon as there is any new information regarding the resumption of flights, we will inform our passengers immediately.
KLM remains available for the repatriation of stranded travelers. This is coordinated by the Ministry of Foreign Affairs.
Update March 10, 4:25 PM
Due to ongoing unrest in the Middle East, KLM will also not be flying to Dubai up to and including Wednesday, March 11. There are no scheduled flights to Riyadh and Dammam on March 11. We are closely monitoring the situation.
Update March 9, 1:45 PM
The planned KLM repatriation flight from Muscat, Oman, has been cancelled. At this moment, KLM has not received a request for a subsequent repatriation flight. Transavia is preparing a repatriation flight from Hurghada, Egypt. KLM remains available to provide support should the Ministry of Foreign Affairs request assistance with repatriation.
Update March 7, 03:40 PM
The next repatriation flight operated by KLM, in cooperation with the Ministry of Foreign Affairs, has been postponed. The flight from Muscat to Amsterdam was scheduled for 00:45 in the night of 7 to 8 March. The flight has been postponed due to the security situation. The Ministry of Foreign Affairs is informing the Dutch travellers who were due to be on this flight. The safety of our passengers and crew is our top priority. We continue to monitor the situation closely.
Update March 7, 08:15 AM
This morning at 08:09 AM, a KLM aircraft from Muscat, via Cairo, landed safely at Schiphol Airport. Stranded travelers were on board. The flight was operated in cooperation with the Ministry of Foreign Affairs.
Update March 6, 07:00 PM
Due to ongoing unrest in the Middle East, KLM will also not be flying to Dubai, Riyadh, and Dammam up to and including Tuesday, March 10. We are closely monitoring the situation.
Update 5 March, 11:45 AM
On Friday, 6 March, KLM, in cooperation with the Ministry of Foreign Affairs, will operate a flight from Muscat (Oman) via Cairo to Schiphol. The flight is expected to arrive at Schiphol on Saturday morning.
Stranded Dutch travellers residing in the Kingdom of the Netherlands who have registered with the Ministry of Foreign Affairs via the Crisis Contact Form and meet the eligibility criteria may be invited by the Ministry to travel on one of these flights.
Update March 4, 08.40 PM
The Ministry of Foreign Affairs and KLM are currently preparing to operate another repatriation flight from the Middle East to the Netherlands. Details of the flight will be announced as soon as possible.
The flight is intended for stranded travelers residing in the Netherlands who are staying in the region. Travelers who wish to participate can register with the Ministry of Foreign Affairs via the Crisis Contact Form on the website. The Ministry of Foreign Affairs will then determine who is eligible for the available seats and contact them. The ministry advises travelers to only come to the airport after receiving confirmation. This is due to the security situation.
Flights will, of course, only be operated if circumstances permit. The safety of passengers and crew is always paramount.
Update March 4, 08:00 PM
Due to ongoing unrest in the Middle East, KLM will also not be flying to Dubai, Riyadh, and Dammam up to and including Sunday, March 8. We are closely monitoring the situation.
Update March 4, 08:20 AM
This morning, a KLM aircraft from Muscat landed safely at Schiphol. On board were stranded travelers and KLM colleagues. The flight was operated in cooperation with the Ministry of Foreign Affairs, under exceptional circumstances for both passengers and crew.
For the travelers on board, this marks the end of an intense journey. KLM understands how impactful and uncertain the situation is for everyone in the conflict area. In cooperation with the Ministry of Foreign Affairs and other airlines, KLM remains committed to bringing other stranded travelers in the Middle East safely back to the Netherlands.
Update March 3, 07:00 PM
We are working together with the Ministry of Foreign Affairs to find solutions to bring our passengers safely back to the Netherlands as soon as possible. For tonight’s flight, the Ministry of Foreign Affairs is responsible for assigning passengers to the available seats. We are working on organizing any subsequent flights, and as soon as there is more clarity, we will communicate this through this website.
Update March 3, 03:45 PM
This morning, a KLM aircraft departed for Muscat, Oman, in cooperation with the Ministry of Foreign Affairs to bring stranded travellers and KLM employees back to the Netherlands. We will not be providing any further details about the flight.
Update March 2, 04:00 PM
We are currently receiving many questions regarding the situation in the Middle East and its impact on KLM, our passengers, and our crew. The safety of our passengers and employees is always KLM’s highest priority.
This is what we can share at this time:
- Until March 5, KLM will not operate any flights to or from Dubai, Riyadh, and Dammam.
- KLM does not operate flights to other destinations in the Middle East.
- Passengers whose flights have been canceled have been informed. As soon as possible, they will be rebooked. We are closely monitoring the situation.
- We cannot provide an exact number of KLM passengers currently unable to return from Dubai, Dammam, and Riyadh. The number of cancellations does not tell the full story: some travelers never departed, others only used these destinations to transfer and have since found alternative routes, while for others, these cities are their final destinations because they live there. For this reason, the number of cancellations does not accurately reflect the number of KLM passengers still in the region.
- We are constantly assessing which passengers wish to return and are doing our utmost to inform everyone personally and assist them as quickly as possible. Please also refer to the letter from CEO Marjan Rintel to our passengers in the March 1, 19:15 update.
- For KLM staff currently in the region, we are developing scenarios for their return to the Netherlands.
- Unfortunately, the situation in the Middle East remains highly uncertain. At this time, we do not know when it will be safe to resume operations. The safety of our passengers and colleagues remains our top priority and we continue to monitor developments closely.
Update March 1, 07:15 PM
KLM is sending the following letter to affected passengers:
Update: your KLM flight to or from the Middle East
Recent developments in the Middle East are affecting our flights. Due to the security situation, we have canceled all flights to and from Tel Aviv, Dubai, Riyadh, and Dammam through March 5, 2026. We are continuously monitoring the situation and will provide updates as soon as information about future flights becomes available.
Your safety remains our top priority. We will not resume flights until the airspace is confirmed safe for civil aviation. We understand this situation may significantly affect you, whether you are traveling, have plans, or are awaiting news from loved ones.
Our teams are working around the clock to support passengers in the region or with upcoming travel plans. We assess each case individually to determine options for continuing, rebooking, or canceling your journey. To provide more alternatives, we are coordinating closely with Air France and Delta Air Lines.
What this means for you
• If you have a ticket to or from any destination in the Middle East, we will contact you directly as soon as we have more information about your trip. You can also check our app or My Trip on klm.com for updates.
• You can rebook or request a refund free of charge through My Trip or our customer service while this situation continues.
• If you are currently traveling in the region, we will contact you as soon as travel becomes possible.
We understand that updates may not fully ease your concerns. I want to assure you that we are doing everything possible to assist you safely, carefully, and as quickly as we can. Thank you for your understanding, patience, and trust.
Sincerely,
Marjan Rintel CEO KLM
Update March 1, 05:15 PM
Due to ongoing unrest in the Middle East, KLM will not operate any flights from Amsterdam to Dubai, Riyadh, or Dammam through March 5. The safety of our passengers and staff is always KLM’s highest priority. Passengers whose flights have been canceled have already been informed. As soon as possible, they will be rebooked. We continue to closely monitor the situation.
Update March 1, 01:15 PM
The situation in the Middle East remains uncertain. Therefore, KLM is not operating any flights to destinations in the Gulf region. KLM is currently assessing what the situation means for tomorrow’s flights.
Update February 28, 07:15 PM
Due to the ongoing unrest in the Middle East, KLM is, as a precaution, cancelling two flights that were scheduled for tomorrow. This concerns today’s postponed flight from Dubai to Amsterdam, as well as the flight from Amsterdam to Riyadh and Dammam. The safety of our passengers and staff is always KLM’s highest priority. Passengers whose flights have been cancelled have already been informed. They will be rebooked as soon as possible. We continue to closely monitor the situation.
Update February 28, 01:45 PM
Due to the geopolitical situation and the closure of various airspaces in the Gulf region, KLM is currently not flying through the airspace of Iran, Iraq, and Israel, nor over several countries in the Gulf region. As a result, we will not be operating flights to Tel Aviv, Dubai, Riyadh, and Dammam today. Because of the uncertainty of the situation, it is not yet clear what this will mean for flights scheduled for tomorrow. Passengers whose flights have been canceled have been informed. As soon as possible, passengers will be rebooked. Passengers who choose not to travel anymore can request a voucher or a full refund. We continue to closely monitor the situation.
Earlier this week, KLM decided, for operational and commercial reasons, to temporarily suspend flights between Amsterdam and Tel Aviv as of March 1.
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Final update – February 10
At KLM, the safety of our passengers and employees is always our top priority when operating our flights. Selecting safe and optimal routes is a standard part of our daily practice. Based on the current security situation and operational feasibility, we are operating our flights to Tel Aviv with an adjusted schedule. The same applies to our flights to Dubai. We have already resumed our flights to Riyadh and Dammam. For the most up‑to‑date travel information, please visit klm.com.
Update February 6
At all times, KLM prioritizes the safety of passengers and crew in the execution of its operations. Selecting safe and optimal routes is a standard part of our daily practice. Based on the current security situation and operational feasibility, we have decided to resume our flights to Tel Aviv to February 15 with an adjusted schedule. From February 1 through 15, we will operate flights to Dubai, also with an adjusted schedule. We have resumed flights to other destinations in the region, such as Riyadh and Dammam.
Update February 4
At all times, KLM prioritizes the safety of passengers and crew in the execution of its operations. Selecting safe and optimal routes is a standard part of our daily practice. Based on the current security situation and operational feasibility, we have decided to resume our flights to Tel Aviv on February 3 and from February 5 to February 15 with an adjusted schedule. From February 1 through 8, we will operate flights to Dubai, also with an adjusted schedule. We have resumed flights to other destinations in the region, such as Riyadh and Dammam.
We continue to monitor the situation closely and will determine our flight schedules accordingly.
Update February 3
At all times, KLM prioritizes the safety of passengers and crew in the execution of its operations. Selecting safe and optimal routes is a standard part of our daily practice. Based on the current security situation and operational feasibility, we have decided to resume our flights to Tel Aviv on February 3 and from February 5 to February 15 with an adjusted schedule. From February 1 through 6, we will operate flights to Dubai, also with an adjusted schedule. We have resumed flights to other destinations in the region, such as Riyadh and Dammam.
We continue to monitor the situation closely and will determine our flight schedules accordingly.
Update January 31
At all times, KLM prioritizes the safety of passengers and crew in the execution of its operations. Selecting safe and optimal routes is a standard part of our daily practice. Based on the current security situation and operational feasibility, we have decided to resume our flights to Tel Aviv on February 2 and 3 with an adjusted schedule. From February 1 through 6, we will also operate flights to Dubai, also with an adjusted schedule. We have already resumed flights to other destinations in the region, such as Riyadh and Dammam. We continue to monitor the situation closely and will determine our flight schedules accordingly.
Update January 28
At all times, KLM prioritizes the safety of passengers and crew in the execution of its operations. Selecting safe and optimal routes is a standard part of our daily practice. Based on the current security situation and operational feasibility, we have decided not to resume our flights to Tel Aviv for the time being. We are already operating flights again to other destinations in the region, such as Riyadh and Dammam. For Dubai, we expect to restart operations from Friday, January 30. We continue to monitor the situation closely.
Update January 26
Based on the most recent safety analysis, we have decided to resume operations to Dammam and Riyadh according to the regular schedule starting Tuesday, January 27. Options for Dubai and Tel Aviv are currently being explored. We are closely monitoring the situation. All passengers who were affected by canceled flights in recent days due to the situation in the Middle East have now been rebooked. Travelers who prefer not to travel anymore may request a refund for their original flight.
Update January 24
Due to the geopolitical situation, KLM is currently avoiding the airspace of Iran, Iraq and Israel as a precaution, as well as the airspace over several countries in the Gulf region. This means that, until further notice, we will not be operating flights to Dubai, Riyadh, Dammam and Tel Aviv. Passengers whose flight has been canceled have been informed. KLM has decided not to rebook passengers onto flights on 24 or 25 January, as other airlines are also canceling flights to the Middle East. Passengers will be rebooked as soon as possible. Passengers who choose not to travel can request a voucher or a full refund. We continue to monitor the situation.
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Passengers received the following letter from KLM: (Note: the first paragraph of this letter will be amended based on the current situation)
{subject} Update: your flight to or from Dammam, Dubai, Riyadh, or Tel Aviv
We are reaching out to you with an important update about the security situation in the Middle East. Due to safety considerations, KLM has decided to cancel all flights to/from/via [name of destination] on [date]. We are monitoring the situation closely.
Have you already been rebooked? Unfortunately, this may mean that you will need to be rebooked again in the coming days, depending on how the situation develops.
We understand that this is inconvenient and may cause uncertainty. We will, of course, do everything we can to fly you to your destination as quickly as possible.
What should I do if my flight has been canceled?
If your flight has been canceled, we will automatically rebook you onto the first available flight. You can also rebook yourself – we have prepared your rebooking options in the KLM app and in My Trip: https://www.klm.nl/en/trip.
Would you rather not travel anymore? You can request a refund for the original flight: https://www.klm.nl/en/refund.
Connecting flight
Are you missing your connecting flight due to the security situation in the Middle East? We will ensure that you are automatically rebooked on the next available flight. Our ground staff is ready to assist you. Please check your new travel details in My Trip: https://www.klm.nl/en/trip.
Your rights and compensation
For more information on your rights, please visit https://www.klm.nl/en/information/legal/assistance-compensation. Please note that you may be legally entitled to compensation. You can read more about this at https://www.klm.nl/en/information/refund-compensation.
Booked through a travel agency
If your booking was made through a travel agency, please contact your agent directly for assistance with your booking.
Contact us
Do you have questions or need support? We are here for you. Please get in touch with us at: https://www.klm.nl/en/contact.
We understand that our decision is serious and affects your travel plans. However, the safety of our passengers and crew is our top priority. Once again, we apologize for the inconvenience and thank you for your understanding.
Kind regards,
KLM Royal Dutch Airlines
