The Korea Transportation Safety Authority Automobile Safety Research Institute announced on July 9 that it has decided to expand weekend service center operations to improve the convenience of vehicle recalls, in cooperation with the Ministry of Land, Infrastructure and Transport, Volkswagen Group Korea, and major motorcycle manufacturers.
This measure takes into account the fact that most office workers tend to have difficulty visiting service centers during regular weekday business hours. Although recalls are considered essential safety measures to prevent accidents and fires caused by vehicle defects, service centers have typically operated only on weekdays, making it difficult for many office workers to get repairs in a timely manner, even after receiving recall notifications, which often results in delays.
Volkswagen Group Korea is participating in the expansion of weekend service center operations, and motorcycle manufacturers with relatively lower recall completion rates will also join the initiative. Participants include Korea Motor Trading, BMW Korea (motorcycles), Giheung Motors, Suzuki CMC, and Motorossa.
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Jung Yong-sik, President of the Korea Transportation Safety Authority, stated, “Recalls are one of the most effective safety measures to prevent vehicle-related accidents and fires,” adding, “We will strengthen collaboration with major manufacturers to create an environment where people can conveniently receive recalls without time constraints.”
Volkswagen Group Korea Audi Service Center is providing weekend recall repair services. Provided by Korea Transportation Safety Authority
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