Grab has received the first Cross-Border Ride-Hail Service Operator License (CRSOL) under the enhanced Cross-Border Taxi Scheme jointly introduced by the transport ministries of Singapore and Malaysia, allowing the company to offer cross-border taxi booking services through its platform.
Grab Will Soon Serve Across The Causeway
Following the approval, Grab will pilot a service named Cross-Border JB-SG (Beta), enabling advance booking of door-to-door taxi rides between any location in Singapore and selected areas in southern Johor, including Johor Bahru, Iskandar Puteri, Forest City, Kulai and Senai (full map here). The pilot will begin on 4 May 2026 and will be rolled out in phases as more licensed vehicles joins the service.
The service allows users to schedule trips between 12 hours and 7 days in advance, with fixed fares displayed at the point of booking (pricing is based on existing cross-border taxi services). Users can choose between four-seater and six-seater vehicles, along with premium options; all existing in-app safety features found in domestic booking such as trip monitoring, emergency assistance and AudioProtect will be carried over, alongside insurance coverage required for cross-border travel.
Under current regulations, licensed cross-border taxi drivers can complete door-to-door trips when departing from their home country, but return-trip pickups are limited to designated locations set by authorities. In Malaysia, these include Toppen Shopping Centre, Mid Valley Southkey, Angsana Mall and Larkin Sentral, while in Singapore, pickup points include areas near VivoCity, Century Square, Joo Koon MRT station and Ban San Street Terminal.
The governments of both countries plan to issue 300 cross-border taxi licenses to drivers in each market in 2026. Some drivers under Grab’s taxi fleet have already obtained the necessary licenses, and the company is onboarding additional drivers from its network and partner operators. Grab says it has “streamlined the backend process” for taxi drivers of both countries to “more easily manage cross-currency earnings and different regulatory requirements.”
Pokdepinion: One more option to cross the Causeway.