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Home»Money»Urgent warning for 16,000 customers who will lose car insurance TODAY after firm went bust
Money

Urgent warning for 16,000 customers who will lose car insurance TODAY after firm went bust

By LucasDecember 1, 20257 Mins Read
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THOUSANDS of drivers are to lose their car insurance cover from today after a firm went bust earlier this year.

Premier Insurance Company Ltd, which underwrote policies for around 16,000 car and van drivers, collapsed into administration in October.

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A car insurance renewal reminder letter, with a red toy car, a car key, and a 20 British Pound note.
It is your responsibility as a driver to ensure you have adequate car insurance cover

The Financial Conduct Authority (FCA) recently warned the firm’s customers, who are mostly based in the UK, that they would no longer be covered from December 1.

Customers should have been contacted by their brokers to discuss options for finding alternative cover, the watchdog said.

If you still need help finding new car insurance, you should contact your existing broker or the British Insurance Brokers Association (BIBA).

Driving without at least third-party insurance is illegal in the UK, and could land you with a £300 fine and penalty points.

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You could also be disqualified from driving if you’re taken to court, and your vehicle could be seized by the police.

It could also leave you in major financial trouble if you end up in a car accident.

According to the RAC, it’s the drivers’ responsibility to ensure they are adequately covered.

Premier Insurance was placed into administration on October 14 following an application to the Supreme Court of Gibraltar.

Freddie White and Bradley Chadwick of Grant Thornton were appointed as joint administrators for the company, which stopped writing new insurance policies in January 2025.

What happens if my insurance provider goes bust?

If the company you’re insured with goes into administration, you will be informed by the insolvency practitioner – the firm appointed to sort out its finances.

You’ll be protected by the Financial Services Compensation Scheme (FSCS), which will give you a refund if your policy is not taken over by a new insurer.

They will refund you for the remaining portion of your policy premium.

Sarah Marin, chief customer officer at the Financial Services Compensation Scheme (FSCS), said: “We understand customers will be worried about how Premier Insurance Company Limited’s failure will affect their motor insurance policies.

“We’d like to reassure customers that FCFS is working closely with the Insolvency Practitioner, Grant Thornton (Gibraltar) to make sure all eligible UK policyholders are protected.

“FSCS will also protect eligible firms with an annual turnover of less than £1m.

“Premier Insurance Company Limited customers can be assured that their claims will continue to be considered against the terms of their policy.”

To stay in the loop, you can sign up to the FSCS website for updates on what is happening.

If you have any questions about your refund, you can contact the FSCS at https://www.fscs.org.uk/contact-us/.

If you’re not sure if your policy was underwritten by Premier Insurance, you should contact the broker that sold you the policy.

Be sure to keep all the paperwork about your policy to hand as you may need it in future.

What is car insurance?

Consumer Reporter Sam Walker reveals all you need to know about the basics…

Car insurance pays out if your vehicle is stolen, damaged, catches on fire or is involved in an accident.

As a minimum, it protects you against any damage you case to other road users, the public or their property – these are called third parties.

You only need to claim on your car insurance when an accident is your fault.

If another motorist is to blame, their insurance should pay out instead.

Car insurance, unlike home insurance, is a legal requirement and if you don’t have it you can be fined up to £1,000.

You can also have your vehicle seized and destroyed.

However, you don’t need to insure your car if it is classed as “off-road”, or holds a statutory off road notification (SORN).

The vehicle has to be kept on private land and not a public highway though.

Meanwhile, The Sun revealed earlier this year that tens of thousands of customers were left out of pocket after a funeral firm went bust will only get a fraction of their money back.

Prepaid funeral firm Safe Hands, which allowed customers to pay upfront for their own send-off so loved ones aren’t left to foot the bill, went bust three years ago.

But the company collapsed into administration in April 2022, leaving some 46,000 customers facing losses worth an estimated £83million in total.

It emerged that customers would only get 6p-9p in the pound back, which was slammed as “pitiful” by customers facing losses worth thousands of pounds.

How to get cheap car insurance

CAR insurance is an essential cost that you hope to never use but will need to cover the costs of theft or damage to your vehicle.

It’s a legal requirement to have car insurance, and going without it could land you with a £300 fine, six penalty points on your licence and even a criminal conviction.

But there are several ways to slash your premiums.

Pay upfront

Insurers give you the choice of paying for insurance monthly or upfront.

Paying monthly spreads the cost of your cover but the insurer adds interest charges which means the average motorist pays around ten per cent more overall.

If you pay for your car insurance annually you don’t pay any interest.

A typical motorist can save up to £225 a year by paying in one go, according to comparison site MoneySuperMarket.

Increase your excess

The excess is what you agree to pay each time you need to make a claim on your policy.

You can usually choose your own excess when setting up a policy and it can be as low as £100 and as high as £500 or more.

The higher your excess, the lower your premium and vice versa.

This means you could bring the cost of your insurance down by agreeing to pay more if you do need to make a claim.

But before you hike your excess, make sure you would be able to pay in the event that you do need to make a claim. 

Tweak your job

Certain jobs are seen as more risky than others for insurance purposes.

Making small but accurate changes to your job title can save you money.

For example, swapping your role from “chef” to “caterer” can save you £20, comparison site GoCompare found.

And changing your role from “fast food delivery driver” to “delivery driver” could save you £40.

But lying about your job could invalidate your policy so make sure any changes are legitimate and accurate.

Shop around

Not all comparison sites have the same range of insurers so to get the best price it’s a good idea to check two or three from Go Compare, Comparethemarket, MoneySupermarket and Confused.com.

Insurer Direct Line is also not on comparison sites so check its prices directly.

You can also get a free cash bonus by going via a cashback site such as Topcashback or Quidco.

Save the date

Renewing your car insurance sooner rather than later could save you some cash.

New cover becomes more expensive the closer you get to the renewal date.

But you can buy your car insurance up to 29 days before the policy start date and ‘lock in’ the price you’re quoted on that day.

A typical driver can save up to £265 buying new cover at least 27 days before their current policy ends, according to Go Compare.



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