Big banks have learned nothing – and they treat customers with contempt: Devastating blast from TSB chief who was at … – This is Money

Big banks have learned nothing – and they treat customers with contempt: Devastating blast from TSB chief who was at …
This is Money
It’s 8am in St James’s Park in Central London and I’m silently quailing as I limber up alongside Paul Pester, the chief executive of TSB bank, before the two of us head off for a morning run. Pester, who wants to become the white knight of the …